Customer Information to the conclusion of a distance selling contract and further information to the conclusion of an electronic contract
A. Customer information to the conclusion of distance selling contracts
The following information to distance selling contracts does not reproduce any contract condition. The contract conditions are given in our General Terms and Conditions.
You may receive the complete customer information in written form at the latest on the execution of the service. You may also print or store that information.
1. Identity of the Supplier
You conclude the distance selling contracts with
crocsystems international UG
represented through the executive director
Mr Roland Farkas
Neidhartstraße 29 a
86159 Augsburg
Telephone: +49 (0)821 54 09 54 92
Fax: +49 (0)821 54 09 54 93
E-Mail: support(at)global-server-monitoring(dot)com
Internet: www.global-server-monitoring.com
VAT GROUP with The P.I.M. Company GmbH. VAT-ID.: DE260214984
Commercial Register Court: Local Court Augsburg
Commercial Register Number: HRB 24621
2. Conclusion of the contract
Orders are submitted only through the on-line form of our web page www.global-server-monitoring.com. The conclusion of the contract begins on our web page by selecting the button “Send order” in the scope of the order transaction.
You release a binding offer on the conclusion of a contract of the offered service/s by ordering through the on-line form. We will automatically confirm this to you at the conclusion of the contract.
3. Prices
Every quoted price is binding and includes statutory Value Added Tax.
4. Delivery- and forwarding costs
No additional delivery- and forwarding costs will be originated by using means of telecommunication for the order.
5. Payment Terms
You may pay via credit card or in the country specific e-commerce payment method. Details to the payment methods offered for your country may be seen on our web page. We are entitled to exclude individual payment methods.
6. Right of Withdrawal for Consumers
- Withdrawal instructions for Consumers
You have the right to revoke your contractual statement without giving reasons in written form (e.g., letter, fax, e-mail) within one month. The cancellation period begins at the earliest on receipt of these instructions in written form, however, not before concluding the contract not either before performing our duty to inform according to § 312 c paragraph 2 BGB (German Civil Code) in connection with § 1 paragraph 1, 2 and 4 BGB-InfoV (Reporting Requirement Regulation) as well as our duties according to § 312 e paragraph 1 line 1 BGB (German Civil Code) in connection with § 3 BGB-InfoV (German Civil Code – Reporting Requirement Regulation). The revocation period shall be deemed by sending the revocation in due time.
Declaration of revocation shall be sent to
crocsystems international UG
Neidhartstraße 29 a
86159 Augsburg
E-Mail: support(at)global-server-monitoring(dot)com
Fax: +49 (0)821/ 54 09 54 93
Consequences of the revocation:
In case of a valid revocation, both parties shall return the achievement or benefits (e.g. interests) received. Should not be any possibility to return the benefits received, not completely either partly or just in degraded conditions, a compensation shall be paid.
Payments shall be refunded within 30 days. The period begins for you at dispatch of the notice of revocation, and for us with its receipt.
Particular information:
In case of a service, your right of withdrawal will expire before maturity, if, due to your explicit approval, the contract is completely fulfilled by both parties before you have used your right to withdrawal.
- End of withdrawal instructions -
B. Further information to the conclusion of an electronic contract
The following information does not reproduce any contract condition. The contract conditions are given in our General Terms and Conditions.
1. How does our on-line contract conclusion work?
You can choose on our web page a particular service package from our offering and by selecting the button “Order”, the SSL ordering process will be initiated.
On the following site you will be asked to give your address data accurately and, afterwards, to select your required payment method. To continue with the order, you may accept our General Terms and Conditions by activating the checkbox.
Please select then the button “Next” in order to perform your order.
You reach now the site “Payment Methods”. Please state your credit card details, which will be transmitted to us by SSL-encoding.
By selecting the button “Send order”, you release a binding offer on the conclusion of a contract of the selected services, which we directly thereafter accept via e-mail activating the access to your account.
2. Storage of contract texts and customer access
We storage your ordering data and send it to you via e-mail. Moreover, these are available to you through your account. Our customer information and withdrawal instructions will be also sent to you via e-mail.
3. Typing errors
You may correct your entries at any time during the order transaction by selecting browser’s “Back” button and performing the corresponding modifications. You may cancel the complete order transaction at any time by closing the web browser.
4. Contractual language
The contractual language is German.